Support overview
Support Contact
Support Overview
Customer Technical Support
In busy blood center NAT labs, there's no such thing as "9-to-5." You're working at all hours of the day and night, and so are we. The Novartis Diagnostics Customer Technical Support Team is always on call for PROCLEIX® Products users: 24 hours a day, 7 days a week, 365 days a year.
U.S. and Canada
800-452-6877
800-462-3938
Latin America
510-923-3757
France
01 55 49 00 36
01 55 49 01 69
Spain
902 123 286
0033 155 490 169
Germany
089/890 596 54
0033 155 490 169
Italy
800 905 205
0577 243 560
All other European countries
0033 155 490 036
0033 155 490 169
Middle East & Africa
0033 155 490 036
0033 155 490 169
Asia-Pacific
Compliance Program
Leadership and Structure
Compliance Officer, and maintains overall responsibility for the global Novartis V&D Integrity & Compliance program. Ms. Leader reports directly to Andrin Oswald, CEO of Novartis V&D.
Ann Beasley Bacon is the designated senior-level official serving as the Vice President of Integrity and Compliance with daily responsibility for developing, operating and monitoring the Novartis V&D Integrity and Compliance Program. Ms. Bacon reports directly to Ms. Leader and either can be reached at:
NVD.IntegrityCompliance@Novartis.com
